I was scouting an investment unit in Brisbane, for me to live on, on behalf of my parents, who were in the Northern Territory. When I fell in love with a unit in Taringa, I met with Paul and Rebecca that afternoon to go over the offer. As my parents were in the NT, it was a very hectic process of having to scan and email all the essential documents to them.
Paul and Rebecca were really accommodating and made every effort, above and beyond the norm, to make sure my parents got them as soon as possible and in the most easy-to-understand way. This was on several occasions and their speediness of this document delivery, certainly aided the process of settlement.
It certainly wasn’t smooth sailing with my parents being so far away, (the settlement date was changed about five times) but when necessary they both did their best to assist and support. They were informative, friendly and diligent, and made the process both stress-reducing